Would you like to discuss poor Customer Service with me?

Posted on November 4, 2011 by Maple

On October 23, 2011 I purchased a defected hp #26 black ink cartridge from Staples for $37.99 + 3.70 taxes total cost $41.69. Upon receiving multiply error messages from my hp office jet printer (No ink replace pen). I took the cartridge back to Staples with the receipt where I had purchase the cartridge the day before. I was told by the assistance manager that they do not take open ink cartridge back. He gave me a list of customer vendor support numbers and circled the hp telephone. He said call this telephone and give them the number on your receipt that he also circled, and hp will replace your cartridge.

When I called HP the answering service says: Do you want to purchase a product press the #1. Do you need technical support press #2. Check your repair status press #3. Are you calling about your notebook PC, your desk top PC or are you calling about something else. Now before I connect you, do you use your product for home or for your office. You can also contact us at http://www.hp.com/support.

I made seven 30-45 minutes unsuccessful attempts to solve my problem and receive a new hp #26 black ink cartridge. One customer service person said that I could not use the Staple receipt information. I was now told that I needed the model # which is C2890A and the serial # which is SG64IK3OD1 after retrieving this information; another customer service told me that I would have be in front of the printer for them to walk me through a serious of problem solving solutions. Another customer service representative said that they could not find any information on my office jet printer. I talked to Prez, Traver, Linda and today I spoke to Amber after another hour of unplugging the printer, taking out the ink cartridge , cleaning ink cartridge and reading the error messages. Finally I was given an order # and a service Ticket # and was informed that for $17.00 shipping fee I would received the new cartridge in a few days. I told Amber to send the cartridge by regular postage for free. She then informed me that it would be about ten days before I receive the new cartridge; however they might send me a container to return the old cartridge. Please comment on this poor customer service. Have you experienced poor customer service lately?

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The History Maker Rev. Dr. Clay Evans

Posted on October 31, 2011 by Maple

 

The Rev. Dr. Clay Evans the history maker on Saturday October 22, 2011 in Haywood County TN Highway 19 was named after him. To God Be the Glory for all of his marvelous accomplishment.  He’s back! Rev. Evans is the Godfather and veteran of Traditional Gospel Music. The legendary preacher, evangelist, teacher, author and singer for more than 60 years  is stronger and wiser than ever  .He’s determined that his project “It’s Me Again” will top the Billboard Charts,  along with his other projects on Meek Records.  Evangelist, reverend and civil rights leader Clay Evans was born on June 23, 1925, in Brownsville, Tennessee.  He later moved to Chicago, where he started the Fellowship Baptist Church and helped launch Operation PUSH.  Evans is married to Lutha Mae Hollingshed. They have five children.

 

An   accomplished   scholar and theologian and a man of   many talents, Reverend  Evans  is  also  a  featured  soloist  on  numerous albums  of  the  250-voice  Choir  of  Fellowship  Missionary Baptist  Church  and  has  written  an  autobiographical  book,  From  Plough Handle to Pulpit;  and he  has  been  honored  with  the  Reverend  James  Cleveland  Award  and  the Stellar Award for Album of the Year; and Dr.   Evans also produced his own radio broadcast for forty-eight years and a syndicated telecast for twenty-three years;  and  in  1975,  Reverend  Evans  founded  the  Clay  Evans  Scholarship  Fund  to provide  financial  assistance  to  students  with  a  burning  desire  to  succeed  by  furthering  their HB 1128 professional  studies;  for  the  past  thirty-five  years,  the  Fund  has  provided  eighty-five  scholarships to the children of  Brownsville and  Haywood County; and

 

WHEREAS,  a  man  of   spiritual  depth  and  devotion,  Pastor  Evans  has  performed Countless   ceremonies and has prayed for and counseled the members of  Fellowship  Missionary Baptist Church during their hardships and in times of  bereavement;   and WHEREAS,  aptly  described  by  President  Bill  Clinton  as  ”a  steadfast  and  insp1nng  spiritual  leader,”  Reverend  Evans  has “worked tirelessly to  ensure that all Americans  enjoy  the same political,  social, and  economic opportunities and justice,” in the words of  Vice President AI  Gore;  and WHEREAS,  Dr.  Evans worked closely with Reverend Jesse Jackson in building support among Chicago’s ministers for Dr.  Martin Luther King’s civil rights campaign there in 1965-1966;

 

BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF TENNESSEE:

 

Notwithstanding any provision of  law to the contrary, the  segment of  State  Route  19  in  Haywood  County  from  such  route’s  intersection  with  Woodlawn  Road  to  its intersection  with  Small  Road  is  Hereby designated  ”Reverend  Clay  Evans  Road”  As a  lasting tribute to one of  the greatest religious and civil  rights leaders this state has ever produced.  The  department  of  transportation  is  directed  to  erect suitable  signs  or  to Affix suitable markers designating the segment of State Route 19 described in Section 1 as the “Reverend Clay Evans Road.”

 

 

 

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The Perfect Christmas Gift (Blessed Are The Meek)

Posted on September 28, 2011 by Maple


 Christmas Album Roundup

The millennium closed out with a bountiful supply of Gospel Christmas projects to choose from. We covered them all.

Various Artists
Blessed Are The Meek…Christmas & Beyond
Meek

This joyous{ecstatic|gleeful| festive|Jovial} release contains a generous 17 tracks, ranging from  Church-vibed cuts to soulful Christmas standards to urban jazz originals. It’s a Meek affair all the way through, as both seasoned (Rev. Clay Evans, Pharis Evans Jr.) and emerging (Neil Roberson, SWV, Trina Davis) artists on the Chicago-based label lay their sounds on the disc. Newly-appointed to A&R duties at the label, Pharis Evans Jr. throws the full weight of his gifted artistic{esthetic|aesthetical|esthetical} team (Charisma Music Group) behind the project. Although it’s an exercise in futility to choose one track over another on this project, here are some cuts to check out.

“Precious Lamb” spins a georgeous vocal-based praise, featuring the undefined{vague|indefinable|undefinable} vocals of CMG (Charisma Music Group peeps, presumably). The Hearn Family offer “Celebrate”, bringing a well-produced island groove to the Christmas festivities, and Maulty Jewell, III lays down some phat inventive keyboard tracks on his instrumental urban {urbanized| urbanised| cityfied|city-like} jazz take of “Drummer Boy”. Several interpretations of mainstream seasonal classics are included on the project, with Rev. Clay Evans’ “Jingle Bells” standing out as perhaps the most unexpected. The respected preacher’s Fellowship Choir exemplifies solidity on “Sweetly He Lay”, with fine Hammond organ and keyboard accompaniment. And on and on and on you could go. With over 70 minutes of music here, there’s enough to satisfy,{fulfill|fit| conform|provide} and like the title says, plenty of reason to keep it spinning far past the days of turkey leftovers.

Christmas is both a sacred religious holiday and a worldwide cultural and commercial phenomenon. For two millennia, people around the world have been observing it with traditions and practices that are both religious and secular in nature. Christians celebrate Christmas Day as the anniversary of the birth of Jesus of Nazareth, a spiritual leader whose teachings form the basis of their religion. Popular customs include exchanging gifts, decorating Christmas trees, attending church, sharing meals with family and friends and, of course, waiting for Santa Claus to arrive. December 25–Christmas Day–has been a federal holiday in the United States since 1870.

The next time you are in the car, pop on a CD and be encouraged by the Word of God. Whether you are listening to music or teaching, there is always something to be gleaned by soaking in the Word of God. Need to give a gift? If you are not sure whether the recipient has an MP3 player or iPod, then be sure to opt for a CD. Not only can a CD be used in any CD player, but savvy computer users can turn them into mp3′s for their favorite players – giving you the best of both worlds!

Buy that perfect Gift “Blessed Are The Meek” Christmas & Beyond CD from the Meek Records Artist; eliminate the hassle of exchanges.

 

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Masque “Thank You” Golden Area of Jazz

Posted on September 20, 2011 by Maple

Gospel jazz gets additional laborers with Thank you, an inspirational jazz CD from the Chicago-based Meek Records.

Under the umbrella name of MASQUE, this collective of players lays down smooth, urban-influenced tracks with emphasis on originals and a couple hymn interpretations thrown in for good measure.

Behind Masque are Pierre Walker on organ and Rhodes, Cliff Johnson on piano and keys, Kamaron Jarmon on drums, Wilbert Jarmon on guitars, John Goldman on saxophone, Tim Fullerton on bass and various others who contribute to accents required as need be (flute horn, trumpet, trombone). Where vocals are present, they are predominantly (and ably) handled by Andrea Love.

Track highlights include “Remember (Song for Burch)”, a smooth jam with muted trumpet from Tito Carillo and soft memorial vocals for one departed (Alvin Burchall) courtesy of Trina Davis. “Thank You” glides soulfully under a vocal chorus, generating a praise groove worthy of title track status. There’s a nice interplay of organ, Rhodes and piano on “Take Time”, which each swirl playfully under strong chord progressions and steady rhythms.

Alternative hymn arrangements are always welcome. Cliff Johnson’s instrumental juggling of “Blessed Assurance” and his joint arrangements with Kamaron Jarmon on “Motherless Child” are strong, giving us a new vista on the hymns cape horizon.

There’s a whole lot more to explore here, and with 16 tracks, time ticks by before you know it. Kamaron Jarmon’s studio production throughout the project is nearly flawless, and provides a consistency that makes track transitions sound effortless and natural in their flow.

“Thank You” marks the passing of a strong but quiet storm over Meek Records. Get your MASQUE on.

Producers: Kamaron Jarmon, MASQUE

                                                                                                   Meek Records

Reviewed By Stan North

 

 

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Gospel flava Saints With a Vision CD Review

Posted on August 25, 2011 by Maple


Saints With A Vision Music & Arts Seminar Choir
Calling All Saints

 

Well-known Gospel renaissance men can be listed on the fingers of one, maybe two hands by those who explore beyond the obvious album credits: Fred Hammond, J. Moss, Kevin Bond, Doug Wiliams and Donald Lawrence are some of the names that are often tossed around. This select crew can do it all —produce, write, play, arrange, direct and more. Now it’s time to make room for another on that list.

No stranger to Gospel by any means, Pharis Evans Jr. will nonetheless be a new name to many. (His surname is certainly familiar enough, —he’s the nephew of the Chicago’s famed Rev. Clay Evans). With production and songwriting expertise spanning contemporary to traditional (credits with Yolanda Adams, The Canton Spirituals, Stevie Wonder and more), Evans is newly in charge of A&R atMeek Records. Some may also recognize him for his own project a few years back on Blackberry Records, under the moniker of Pharis Jr. and Loved Ones.

On Calling All Saints, Evans wears director, artist and songwriter hats as he presents Saints With A Vision Music and Arts Seminar Mass Choir. This talented collective of singers and musicians (known in short as SWV), comes together annually in Gary, Indiana for a week-long seminar in music ministry, with this project being the fruit of their first gathering. Yet, from the tightness of the Gospel vibe present here, you would never guess that this is a first effort. With production values on this project credited to June Evans, Maulty Jewell IV (aka Tuff) and CK3, (live, studio and overdubs), the result is outstanding.

The album kicks off with a slammin’ urban choir track written byEddie Howard Jr., “Great Things”. This one digs a groove so deep you wonder how anyone can get out. Sure enough, track two is a continuation of the cut, kickin’ bass and all, demonstrating that sometimes it’s best to just let the groove groove on.

From there, the flow is to an infectious, old-timish and nearly acappella tune (drums and organ only) “Oh How He Loves Me”, proceeding to the georgeous soulful balladry of “If Nothing Else….Thank You”, with Evans and Claude Kelly III on lead vocals. The ad libs by Sharntell Smith on the reprise are wonderful.

On the live track, “What A Sacrifice”, Derrick Horne puts down the bass that he’s been playing on the project till then, and picks up the mic, demonstrating expert versatility. The traditional has its place too, as the last half of the project is crammed with church sounds, including two versions of “Wanna Go” which features the vocals and preaching of Pastor Terry Garmon (known both for his own solo projects, and his work with Terri Carroll’s debut).

With a seasoned roster of band peeps (Derrick Horne, Eddie Howard Jr., Mike Weatherspoon, June Evans, Tuff) setting the stage for fabulous vocals and expert songwriting, this Gospel smorgasbord deserves major attention.

 

Producers: June Evans, Maulty Jewell IV, CK3

 

 


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